Frequently Asked Questions
Everything you need to know about our handcrafted batik collections.
What makes BATIK fabrics unique?
Every piece in our collection is created using traditional wax-resist dyeing techniques. Because our patterns are hand-stamped or hand-drawn by artisans, each garment features slight variations that make it a one-of-a-kind work of art.
How should I care for my batik garments?
To preserve the vibrancy of the natural dyes, we recommend hand washing in cold water with a mild detergent. Avoid direct sunlight when drying and always iron on the reverse side.
How long does shipping take?
Orders are typically processed within 2 business days. Domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that due to the artisanal nature of our products, we cannot accept returns on custom-tailored pieces.
Do you offer international shipping?
Yes, we ship our batik collections worldwide. Shipping costs and import duties are calculated at checkout based on your specific country.
How do I ensure I pick the right size?
Since we use traditional fabrics that do not stretch, we provide a detailed size guide on every product page. We recommend measuring your bust and waist to ensure the best fit before ordering.